9wickets live Terms and Conditions

Definitions and Introduction

In this document, "Platform" refers to the 9wickets live website, mobile application, and all related digital channels. "User" refers to anyone who creates an account or accesses the platform's services in any way. "Services" refers to casino games, sports betting, live dealer games, and other entertainment activities.

"Deposit" refers to money added to a user's account, and "Withdrawal" refers to transferring funds from the account to the user's own payment method. "Bonus" refers to additional rewards granted by the platform subject to specified conditions.

"Wagering Requirement" refers to the condition that bonus funds must be used as bets a specified number of times before any winnings from that bonus can be withdrawn.

Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any service on 9wickets live, the user must be at least 21 years of age. If an underage person creates an account, it will be closed immediately and all funds in the account may be forfeited. Proof of identity may be requested at any time for age verification purposes.

2.2 Single Account Rule

Each person may hold only one account. Operating multiple accounts for the same person is strictly prohibited. If a person is found to have more than one account, all accounts will be closed and the funds held in them may not be returned.

2.3 Accuracy of Information

All information provided at registration must be accurate and up to date. 9wickets live reserves the right to close an account immediately if false information is provided. It is the user's responsibility to update any changes to identity, address, or contact details without delay.

Deposit and Withdrawal Rules

3.1 Deposit Methods

Deposits on 9wickets live can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Direct transfers are supported from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. The minimum deposit amount is ৳100.

3.2 Withdrawal Methods

The same methods can be used for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes.

3.3 Verification Process

Account identity verification must be completed before submitting a withdrawal request. 9wickets live may request a copy of a national ID card or passport before processing any withdrawal. Withdrawals may be delayed if verification has not been completed.

Users may only withdraw to a payment method registered in their own name. Withdrawals to third-party accounts are strictly prohibited and any such requests will be declined.

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members may receive a 100% bonus on their first deposit, up to ৳20,000. After receiving this bonus, a 20x wagering requirement on the bonus amount must be completed before any winnings from the bonus can be withdrawn. For example: if a ৳1,000 deposit earns a ৳1,000 bonus, the balance becomes ৳2,000, and ৳1,000 × 20 = ৳20,000 in wagering must be completed before withdrawal.

4.2 Other Bonus Terms

The weekly 9wickets live Festival Bonus offers up to 50% of the deposit amount up to ৳10,000, with a 20x wagering requirement. The 9wickets live Cricket Excitement Bonus offers up to 30% of the deposit amount up to ৳5,000, with a 15x wagering requirement, and can be claimed once in the cricket or sports section.

The Monday Reload Joy Offer gives up to 25% of the deposit amount up to ৳3,000, with an 18x wagering requirement, once every Monday. The Birthday Special Gift offers a reward of up to ৳1,500, with a 10x wagering requirement, once during the birthday month registered on the account.

4.3 Bonus Abuse

Any attempt to misuse bonus benefits, claim bonuses through multiple accounts, or gain from promotional offers through any fraudulent method will result in the cancellation of the relevant bonus and the account may be suspended.

VIP Program and Cashback

The 9wickets live VIP program has four tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback rate increases as you move to a higher tier. The maximum weekly cashback is 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum.

Weekly cashback is calculated based on the net loss for that week. For example: if a Gold member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.9% = ৳180 in cashback.

The criteria for VIP tier changes are set by 9wickets live and the right to modify the program's terms is reserved. Cashback funds may be subject to their own wagering requirements.

Fair Play and Responsible Conduct

All forms of fraudulent activity, manipulation, bot use, software manipulation, and team betting are strictly prohibited on the 9wickets live platform. If such activity is detected, the account will be closed immediately.

Our Responsible Gaming Guidelines detail how to use the platform safely and in moderation. Users may request a temporary break, self-exclusion, or a deposit limit on their own initiative.

Restricted Users and Regions

Residents of certain regions where online gaming is legally prohibited are requested to refrain from using 9wickets live services. The user themselves confirms that using this platform is lawful under the laws of their area.

Any attempt to bypass geographical restrictions using a VPN or proxy server may result in the relevant account being placed under investigation and funds being frozen.

Privacy and Data Protection

For details on how user personal data is collected, stored, and used, please read our Privacy Policy. All information provided on the platform is protected by SSL encryption.

9wickets live never sells user personal data to third parties. However, information may need to be shared with relevant authorities in cases of legal obligation or fraud investigation.

Identity document information provided for account verification is stored on secure servers and used only for security verification purposes.

Account Suspension and Closure Conditions

9.1 Platform Rights

9wickets live reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• If any part of these terms and conditions is violated
• If evidence of fraudulent activity or cheating is found
• If money laundering is suspected
• If the age requirement is not met
• If evidence of operating multiple accounts is found
• If there is any legal obligation to do so

9.2 User Rights

A user may request the closure of their own account at any time. In this case, legitimate funds may be withdrawn, but any bonus funds are non-refundable.

Dispute Resolution and Support

If there is a dispute regarding a transaction or game result, the support team must be contacted first. 9wickets live support is available 7 days a week, 24 hours a day, in both Bengali and English via live chat and email.

In the event of a dispute, data recorded by 9wickets live will be considered the final evidence. The right to void any game result due to server error or technical issues is reserved.

For answers to common questions, visit our full FAQ section, where detailed information on payments, bonuses, and accounts can be found.

Intellectual Property and Content Use

All content on the 9wickets live platform — logos, graphics, software, text, and design elements — is protected by intellectual property rights. Users may use the platform for personal and non-commercial purposes only.

Copying, distributing, or commercially using any content from the platform without prior written permission is prohibited. Violation of this rule may result in legal action.

Limitation of Liability

9wickets live is not responsible for any financial loss caused by internet disconnection, temporary server outages, or errors by third-party service providers.

The user bears full responsibility for any financial loss resulting from gaming activity. The platform is operated for entertainment purposes and users are advised to play in moderation.

If services are disrupted due to natural disasters, cyberattacks, or any other unforeseen events, 9wickets live will make reasonable efforts to restore the service as quickly as possible.

Changes to Terms and Their Effect

9wickets live reserves the right to change these terms and conditions at any time. Users will be notified of significant changes before they take effect.

Continuing to use the platform after updated terms are published means the user has accepted the new conditions. If any condition is found unacceptable, a request to close the account may be made.

If any part of these terms is declared void by a court, the remaining parts will remain fully in effect. To learn more about 9wickets live, visit our About Us and Mission section.